Privacy policy - Storage of data

We are pleased about your visit to the website of Elephant Network. The protection of your personal data is very important to us. With this privacy policy we would like to inform you about the handling of your personal data when visiting our website and about your rights.

I. Who are we and how can you contact us?

We, the

Elephant Network GmbH
Emil-Pahl-Weg 5b
D-85659 Forstern

are responsible for protecting your personal data.

II. What data is processed when you visit our website?

The following data protection regulations apply to the offers of the Elephant Network GmbH at www. elephant-network.com (in the following called the "website"). Herewith we would like to inform you about the handling of (personal) data that is collected when using www.elephant-network.com.

A. Log files

Collected data

When you visit our website, your browser automatically transmits the following data:

  Your IP Address

  The website you came from

  The pages you click on

  Time of the page call

  Your browser type and its version

  The date of the visit
        

Purposes of the data processing

Temporary storage of this data is necessary to enable delivery of the website to your computer and to ensure the functionality of the website. With the help of this data, we also gain statistical information about how our website is used. In addition, we collect the data in order to trace and prevent unauthorised access to the web server and the improper use of the web pages and to secure our information technology systems.

Legal basis

We temporarily store this data on the basis of legitimate interests (Art. 6 para. 1 f DSGVO). Our legitimate interest is to achieve the purposes described above.

Storage duration

The data will be deleted when they are no longer necessary for the achievement of the purposes. Log files are deleted after 90 days at the latest.

B. Registration data

Collected data

The majority of the website can be used free of charge and without any registration. If you use services on Elephant Network it is necessary to register with your email address, a user name, a password and other data required depending on the service (e.g. name, address, gender, telephone and fax number, company, company area).

Purposes of the data processing

This data is processed, stored and used to the extent necessary to enable you to use the services.

Legal basis

Registration data will only be used by us and/or passed on to third parties if you have given us your prior consent. Without your consent we are only allowed to pass on your data in the following cases:

if you use other companies that act as sellers on the marketplace and which you have selected in your order or expression of interest. Those that assist us in processing orders, for example, to execute orders, process billing, provide customer services, ship goods or perform other functions necessary for the provision of services if we are legally or judicially obligated to transmit personal data, we will - if permissible - inform you immediately about the data transmission. Storage duration: We store your data for as long as we need it for the specific processing purpose, for warranty purposes or to comply with statutory retention periods.

C. General Information on Cookies and Targeting Technologies

Collected data

So-called cookies are set when you visit our website. These are small text files that are stored on your end device. As a rule, cookies contain a characteristic sequence of characters, the so-called cookieID, with which your browser can be identified when you visit our web pages again.

In addition, we use so-called tags, which are small code elements that help us to measure the behaviour of our users and the success of advertising activities. Depending on the type of cookies or tags, different data is collected and processed pseudonymously.

We use both our own cookies and cookies from other providers (third-party cookies). The third-party cookies are described in detail in section 2 C below.

Purposes of the data processing

Technically necessary cookies enable the technical functioning of the website. Some functions of our website cannot be offered without the use of cookies.

Functionality cookies are used to make our websites more user-friendly and to ensure certain functionalities, e.g. the cross-page shopping cart display, in which you can see how many items are currently in your shopping cart, and the storage of your login data so that you can access your previously entered data and settings when you return to the site.

Analytics cookies and tags allow us to generate aggregate statistics, such as number of hits, which areas of the websites are viewed most frequently, and information about locations and average time spent on the websites. This enables us to improve the quality of our websites and the content.

Advertising cookies and retargeting technologies enable us to provide you with offers and information tailored to your specific needs. This enables us to make our websites more interesting for you and to address you on other websites with personalised, interest-based advertising.

Legal basis

We use technically necessary cookies and functionality cookies on the basis of legitimate interests (Art. 6 para. 1 f DSGVO). Our legitimate interest is to ensure the functioning of our websites and their optimal usability.

We use analysis cookies and advertising cookies as well as tags and retargeting technologies on the basis of legitimate interests (Art. 6 para. 1 f DSGVO, recital 47). Our legitimate interest is to tailor our websites optimally to the interests of our customers.

Storage duration and control options: Some of the cookies we use are automatically deleted after closing the browser (so-called session cookies), others remain permanently on your terminal device and enable us to recognize your browser (so-called persistent cookies).

You have full control over the use of cookies and can delete cookies in your browser, deactivate the storage of cookies completely or accept certain cookies selectively. Please use the help functions of your browser to find out how to change these settings. This may limit the functionality of our websites.

D. Third party cookie and tracking technologies used

Google - Collected data - Google Analytics

On our websites we use Google Analytics, a web analytics service provided by Google Inc, Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics sets cookies on your end device which enable us to evaluate your use of our websites. For this purpose, Google collects e.g. data to uniquely identify your browser, information about when and how often you have visited our websites, how long you stayed on our websites and how you have interacted with our websites (more information about this can be found here)

We have extended Google Analytics with the code "get._anonymizeIP();". This code causes Google to shorten your IP address and enables an anonymised evaluation. IP addresses are shortened within the EU or the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other data from Google. The data determined with the help of the cookies is usually transferred to a Google server in the USA and stored there. Compliance with data protection standards and your rights is ensured by Google's certification under the EU-US Privacy Shield. Google transfers data to third parties if consent has been granted, if this is necessary for legal reasons or if third parties process this data on behalf of Google.

Google Ads

Google Ads and conversion tracking This website uses Google Ads. Ads is an online advertising program provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (hereinafter referred to as "Google"). We use conversion tracking as part of Google Ads. If you click on an advert operated by Google, this places a conversion tracking cookie on your system. Cookies are small text files stored on the user's computer by the Internet browser. These cookies are no longer valid after 30 days and are not used to personally identify the user. If the user visits certain pages on this website and the cookie has not yet expired, Google and ourselves can detect that the user has clicked on the ad and been forwarded to this page.

Every Google Ads customer receives a different cookie. The cookies cannot be tracked past the websites of Ads customers. The information collected using the conversion cookie serves to generate conversion statistics for Ads customers who have elected to use conversion tracking. The customer learns the total number of users who have clicked on their advert and been forwarded to a page with a conversion tracking tag. They do not, however, receive information that can be used to identify users personally. If you do not wish to participate in tracking, you can easily opt out of its use by deleting the Google conversion tracking cookie via the user settings of your Internet browser. You will then not be included in the conversion tracking statistics.

Conversion cookies are stored on the basis of Article 6(1f) GDPR. The owner of the website has a legitimate interest in analysing user behaviour in order to optimise both their website and their advertising. You can find more information about Google Ads and Google conversion tracking in Google's privacy policy: https://www.google.com/policies/privacy/. You can configure your browser so that you are notified about the use of cookies and allow cookies only on a case-by-case basis, decline to accept cookies generally or in specific cases, and activate the automatic deletion of cookies when you close the browser. The functionality of this website may be impaired if you disable cookies.

Tag Manager

We use Google Tag Manager (GTM) for tracking and analysis. GTM does not collect any personal information. It is a tool that automatically updates the code snippets of tags that collect sensitive information. GTM does not use this information. Even in cases where you reject cookies or deactivate URL-based session tracking, the tags managed by GTM remain activated. Google Tag Manager cookies are stored on the basis of Article 6(1f) GDPR. You can find further information at https://www.google.com/analytics/tag-manager/use-policy.

Survicate

Integration of Survicate On this website we use the services of Survicate. This allows us to display interactive surveys directly on the website and enables you to participate in them. (Legal basis is Art. 6 Para. 1 S. 1 lit. f DS-GVO)

By visiting the website, Survicate receives the information that you have visited the relevant subpage of our website. In addition, the data mentioned in the section "Collection of personal data for informational purposes" of this statement is transmitted.

Survicate stores your data as user profiles and uses them for market research purposes. Such evaluation is carried out in order to provide advertising and information as required.

For further information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the provider's privacy policy. There you will also find further information on your rights and settings to protect your privacy: http://help.survicate.com/en/articles/3943207-terms-of-service-privacy-policy-gdpr-and-dpa.

Purposes of the data processing

Google Analytics: On our behalf, Google uses the data collected via Google Analytics to evaluate the use of our website, to compile reports on website activity and to provide other services related to website and internet usage.

Legal basis

We use analytics on the basis of legitimate interests (Art. 6 para. 1 f DSGVO, recital 47). Our legitimate interest is to tailor our web pages optimally to the interests of our clients.

Storage duration and control options

The data collected via the Google functions are stored and regularly deleted.

You can prevent the storage of cookies by making the appropriate setting in your browser. You can also prevent the collection of data and the processing of data by Google by downloading and installing the browser add-on available at the following link.

III. Which data is processed when you contact us or open a user account?

In the following we inform you about which data is collected and processed when you contact us, order a newsletter, open an account or purchase online products, for which purposes and by which recipients it is processed, on which legal basis the data processing is carried out and when the data is deleted.

Contact- Collected data

We collect and process the data provided by you, such as your contact data, your name and your request, when you contact us via a contact form or by e-mail. All data that you send to us is transmitted in encrypted form between your browser and our server.

Purposes of the data processing

The data processing is carried out by our customer service or by service providers commissioned by us exclusively on the basis of and for processing your enquiry.

Legal basis

We process your data to carry out pre-contractual and contractual measures which are carried out at your request (Art. 6 para. 1 b DSGVO)

Storage duration

We store your data for as long as we need it for the specific processing purpose, for warranty purposes or to comply with statutory retention periods.

IV. What rights do you have and how can you exercise them?

Revocation of consent

You can revoke any consent you may have given to the processing of your personal data at any time with effect for the future. Please note that the revocation has no effect on the lawfulness of previous data processing and that it does not extend to data processing for which there is a legal reason for permission and which may therefore be processed without your consent.

Other rights of data subjects

In addition, according to Articles 15 to 21 and 77 of the EU Data Protection Regulation (DSGVO), you are entitled to the following rights of data subjects if the legal requirements are met:

Information

You can request at any time that we provide you with information about which of your personal data we process and how, and that we provide you with a copy of the personal data stored about you, Art. 15 DSGVO.

Correction

You can request the correction of incorrect personal data and the completion of incomplete personal data, Art. 16 DSGVO.

Delete

To delete your personal data: Please note that the deletion does not include data which we require for the execution and processing of contracts and for the assertion, exercise and defence of legal claims, as well as data for which legal, supervisory or contractual obligations to retain data exist, Art. 17 DSGVO.

Restriction of processing

You may request the restriction of the processing under certain circumstances, for example if you consider that your data are inaccurate, if the processing is unlawful or if you have objected to the processing. As a result, your data may only be processed to a very limited extent without your consent, e.g. to assert, exercise and defend legal claims or to protect the rights of other natural and legal persons, Art. 18 DSGVO.

Opposition to data processing

You have the possibility to object to the processing of data for direct marketing purposes at any time. In addition, if there are special reasons, you can object at any time to data processing based on a legitimate interest, Art. 21 DSGVO.

Data transferability

You have the right to receive the data which you have provided us with and which we process on the basis of your consent or for the purpose of fulfilling the contract in a common, machine-readable format and to demand, within the scope of what is technically feasible, the direct transfer of this data to third parties, Art. 20 DSGVO.

A. Contact channels

You can exercise your rights through the following contact channels:

Elephant Network GmbH
Heinrich-Nauen Street 6
41470 Neuss
By email: einspruch@elephant-network.com

You can revoke your consent to data processing using cookies and tracking technologies by changing the appropriate settings in your browser or by using the opt-out options described in detail under II. You can also revoke your consent to receive the newsletter at any time by clicking the corresponding link in each newsletter.

B. Right of appeal to a supervisory authority

For example, if you believe that our data processing is unlawful or we have not granted the rights described above to the extent necessary, you have the right to lodge a complaint with the competent data protection supervisory authority.