Online self-learning module series: Basics of quality management and related core tools and methods in the automotive industry.   These online self-learning modules give an overview of the functionality, basic ideas and essential methods and tools of a modern quality management system. Even though all modules are derived and explained based on the experiences and regulations of the automotive industry, the principles and methods can be successfully applied in all industries.   The modules are independent of each other, but together they give a complete overview.   The objective of all modules is the basic communication of the interrelationships and essential functions of the individual modules.   The interactive design guides the participants through a learning experience that explains the complex methods in a clear and humorous way in a simple and sustainable way.   All modules end with a small test and the participants receive a learning certificate.   Learn quickly - vividly - sustainably, with fun.     Module 7 Basics of maturity assurance in new part projects RGA   Description and objectives: The development of new vehicles in the automotive industry usually takes place in projects lasting several years, involving many suppliers along the entire supply chain, right through to the raw material. This complex supply chain structure and the increasing risks posed by more complex products and global procurement markets have increased the risk that subordinate components may not be available from the manufacturer on time or not conforming to specifications at the time production starts. In order to identify these risks at an early stage in the course of the project and thus be able to establish remedial measures early on in the project, the method of advance quality planning was established in the 1990s. In the early 2000s, this method was further developed in Germany to ensure maturity. In this process, the maturity of the project is evaluated through the supply chain and, together with communication cascades, the risks are identified and minimized.   Contents: -         Emergence of maturity assurance -        Functionality of the maturity protection system -        The risk classification and captivation of the critical path in the supply chain -        Measurement criteria and indicators -        The evaluation -        Derivation of measures and pursuit   Durartion approx 30min

Background and Topics The VDA 6.3 process audit is an effective procedure for assessing processes in connection with planning and manufacturing of a product. In order to conduct VDA 6.3 process audits, comprehensive knowledge, experience and competence is necessary. Thus, the qualification of relevant personnel is indispensable. After successful completion of the qualification for VDA 6.3 process auditor, the question arises of continuous further development: Again and again, while conducting audits in practice, auditors will encounter situations in which handling or appropriately assessing requirements leads to uncertainties. This training offers the chance to discuss such situations in everyday audit practice with the participants and an expert, and to determine the appropriateness and application of requirements and assessments. Target audience This training is for Certified Process Auditor VDA 6.3 (2016), who cannot prove the required number of process audits for the extension of their auditor qualification. Objectives In this one-day workshop, participants will have the opportunity to strengthen their process auditor skills, share their day-today experience, and develop their user skills. The participants thus increase their security in the application of process audits and receive suggestions for the development of their auditor competence. Concept and Methods The workshop focuses on practical application of the process audit as a tool for analyzing weaknesses in combination with risk assessments and as a basis for improvement measures. The theoretical part focuses on the subjects of audit preparation and audit planning as well as evaluation. The application of the VDA 6.3 Analysis Tool will also be discussed. In the practical part, the audit preparation, audit planning, the execution of process audits with final evaluation and the presentation of results (final discussion) are trained in role plays and according to given scenarios. Prerequisites for Attendance This workshop is aimed at already Certified Process Auditor VDA 6.3 (2016). For the efficiency of the workshop it is also necessary that the participants have a comprehensive knowledge of the VDA 6.3 questionnaire and the evaluation-relevant requirements. Duration 1 day Certificate of Attendance At the end, participants will receive a certificate of attendance.

Background and Topics In order to ensure a high quality of the audit activities in the companies and the entire supply chain, auditors need to have the appropriate competence in relation to the respective methods. The IATF 16949 clearly emphasizes this requirement for the competence of the auditors. The effcient approach during the audits is an important success factor. This training deals with typical audit situations along the Automotive Core Tools. Target Audience This two-day training course is aimed at qualifed VDA 6.3 process auditors who wish to apply for an extension, as well as prospective VDA 6.3 Process and IATF System auditors who are seeking qualifcation. Objectives The participants strengthen their technical competence and deepen their knowledge on the basis of typical auditing situations in the context of quality methods, focusing on an effcient approach. Both the assessment of the technically correct application of the respective methods and the case-specifc assessment of typical situations are a central component of the training. Concept and Methods During the training, the technical input on the single Core Tools (RGA / APQP, VDA 2 / PPAP, FMEA, VDA 5 / MSA, Cmk / PpK/ CpK / SPC and 8D) will alternate with work tasks, single and group work exercises on typical examples. The main focus is on the quality methods that are crucial for the German automotive industry. Priority is given to the practical application by the participants. Prerequisites for Attendance Participation in this training requires good knowledge of the Automotive Core Tools. Participants can see which tools are included in the training in the following list of quality methods. In preparation for the training, it is recommended to refresh the expertise with appropriate sources, if necessary: Method list:                                                                                     Advanced Quality Planning /Product Development Process (Source:  VDA Volume Maturity Level Assurance for New Parts (MLA)) Failure Mode and Effects Analysis (FMEA) and Special Characterisitcs (Source:  AIAG & VDA FMEA Handbook and VDA Volume Special Characteristics ) Statistical evaluation of measuring systems (MSA) (Source: VDA Volume 5 – Capability of Measurement Systems) Statistical Process Control (SPC) (Source: VDA Volume 4 - Economical Process Design and Process Control ) Sample processing methods (Source: VDA Volume 2 – Production Process and Product Approval (PPF) ) Control plan  (Source: IATF 16949)                                                       Problem-solving techniques   (Source: VDA Volume 8D – Problem Solving in 8 Disciplines )   Certifcate of Qualifcation After passing the test, the participants will receive a certifcateof qualifcation Duration 2 days

Every organization within the automotive supply chain is obliged to ensure the safety and conformity of its products. To this end, in the respective countries and regions current legal statutes on product integrity must be observed, also the justifiable safety expectations of the general public must be fulfilled. With products conspicuously “unsafe“ in the market, or whose conformity to legal requirements is questionable, those responsible are obliged to initiate the necessary actions. In order to be aware of and to understand the many demands addressed to a product safety representative, comprehensive information and qualification is necessary. This is the aim of this two-day qualification: it is specifically geared to the requirements in the participants’ daily work practice. The central topics of product integrity are explored, and the competence as product safety representative is developed in the scope of these five modules.   ObjectivesThe focus is on the communication of expert knowledge that enables the participants to handle their everyday work more professionally and in a more targeted fashion as prospective or existing product safety representatives. The responsibilities in the whole supply chain from development through manufacture and use up to the end of intended use are dealt with. After an introduction to the topic the organization of product integrity, product integrity in the product life cycle, guidance for product nonconformities and examples for tools and methods are discussed. Concept and MethodsDuring this training, technical lectures and exercises alternate in order to support the transfer of the topics into the participants‘ own work practice with a particular focus on exchanging experiences between participants and the trainer. Prerequisites for participationIn order to attend this training, a technical and / or business education is necessary as well as experience in automotive quality management, especially in complaints and recourse management. Furthermore, the participants should be qualified and experienced in the evaluation of technical product and process risks (e. g., FMEA facilitator, VDA 6.3 process auditor, designer / developer) and be knowledgeable about the use of the organisation’s products, the state of the art as well as the requirements from relevant laws and customer requirements. Target audienceAutomotive executives and personnel who are to be deployed as product safety representatives or who already hold that position. Qualification CertificateAfter passing the test, the participants will receive a certificate of qualification. Duration2 days Supplementary MaterialVDA Volume Product Integrity and Conformity

Every organization within the automotive supply chain is obliged to ensure the safety and conformity of its products. To this end, in the respective countries and regions current legal statutes on product integrity must be observed, also the justifiable safety expectations of the general public must be fulfilled. With products conspicuously “unsafe“ in the market, or whose conformity to legal requirements is questionable, those responsible are obliged to initiate the necessary actions. In order to be aware of and to understand the many demands addressed to a product safety representative, comprehensive information and qualification is necessary. This is the aim of this two-day qualification: it is specifically geared to the requirements in the participants’ daily work practice. The central topics of product integrity are explored, and the competence as product safety representative is developed in the scope of these five modules.   ObjectivesThe focus is on the communication of expert knowledge that enables the participants to handle their everyday work more professionally and in a more targeted fashion as prospective or existing product safety representatives. The responsibilities in the whole supply chain from development through manufacture and use up to the end of intended use are dealt with. After an introduction to the topic the organization of product integrity, product integrity in the product life cycle, guidance for product nonconformities and examples for tools and methods are discussed. Concept and MethodsDuring this training, technical lectures and exercises alternate in order to support the transfer of the topics into the participants‘ own work practice with a particular focus on exchanging experiences between participants and the trainer. Prerequisites for participationIn order to attend this training, a technical and / or business education is necessary as well as experience in automotive quality management, especially in complaints and recourse management. Furthermore, the participants should be qualified and experienced in the evaluation of technical product and process risks (e. g., FMEA facilitator, VDA 6.3 process auditor, designer / developer) and be knowledgeable about the use of the organization’s products, the state of the art as well as the requirements from relevant laws and customer requirements. Target audienceAutomotive executives and personnel who are to be deployed as product safety representatives or who already hold that position. Qualification CertificateAfter passing the test, the participants will receive a certificate of qualification. Duration2 days Supplementary MaterialVDA Volume Product Integrity and Conformity

Every organization within the automotive supply chain is obliged to ensure the safety and conformity of its products. To this end, the current legal statuses of product integrity applicable in the respective countries and regions must be observed, also the justifiable safety expectations of the general public. If obviously unsafe products or products whose conformity to legal requirements is questionable are on the market, those who are responsible shall be obliged to take the necessary actions.These manifold tasks which product safety representative has to deal with are subject to constant change. In order to identify the challenges and implement them in one’s own organization, it is thus necessary to renew and deepen existing knowledge. This is the aim of this one-day upgrade qualification: It is specifically geared to the requirements in the participants’ daily practice. The newest insights into product integrity are explored in four modules, and the competence as product safety representative is developed.   Objectives The focus is on teaching product safety representatives expert and state of the art knowledge. This strengthens their competence to master their everyday work. Responsibilities throughout the complete supply chain from design and development over manufacture and use all the way to the termination of intended use are also considered.Particularly, the topics organization of product integrity, product integrity in the product lifecycle, guidance for product nonconformities and examples for tools and methods are dealt are dealt with in particular. Concept and Methods During this training, technical lectures and exercises alternate in order to support the transfer of the topics into the participants‘ own work environment with a particular focus on exchanging experiences between participants and the trainer Prerequisites for participation Participants must have attended a product safety representative training within the past two years and also possess knowledge in automotive quality management. Target audience This training addresses product safety representatives from organizations that are part of the automotive supply chain. Qualification Certificate After passing the test, the participants will receive a certificate of qualification. Supplementary Material VDA Volume Product Integrity and Conformity

The objective of the standard is the sustainable improvement of start-up, delivery and field quality of all supplier parts, components and systems through process-accompanying assurance of product maturity at the start of production. By applying a standardized method,projects are segmented, assessed early on and corrected. This system for maturity level assurance describes a standard concept for cooperation and communication in complex product development projects with many parties involved in the supply chain. Therefore, it provides a standard set of measured values and criteria with the corresponding methodology. Since planned comprehensive use of the standard in the automotive and supplier industries requires knowledge and competence in different functions of the organization, a correspondingly broad scope and two-day course was designed.   ContentThe course imparts knowledge about maturity level methods (assessment, content, control and report systematics) that are necessary in maturity level regulatory processes in the product development process.Furthermore, the measurement criteria are worked out in detail in workshop mode. Finally, the content is applied in practice during a group exercise at an “interdisciplinary round table”. Initial situation and historyMethods and basic principles of maturity level assurancePositive and negative examples from organizationsTypical conflict of interestsRole of the participants at the round tableOpportunities for cooperationGroup workPrerequisites for participationExperience in project work / product engineering process and / or parts/components qualification Target audienceQA personnel, product managers, project managers in product development, product planners, leaders/spokespersons of cross-functional and cross-organizational development teams, persons responsible for components, the supplier’s customer team and project leaders, key account managers. Qualification CertificateAt the end, you will receive a VDA certificate of qualification. Duration2 days LiteratureVDA volume Maturity Level Assurance for New Parts

The objective of the course is to acquaint the participants with the content of this standard and to enable them to implement it in their own organization.   ContentSequence of field failure analysisConcept and findingsInspection plan and problem analysisNTF process / special processesMeasures and CIPSample strategy and logisticsData exchange and reportingEmbedding in one’s own organisationGroup work – exercisesPrerequisites for participationNone Target audienceEmployees from design and development, production, warranty, quality assurance and sales in the automotive and supplier industry that implement and further develop field failure analysis. Qualification CertificateAfter passing the test, you will receive a VDA certificate of qualification. Duration2 days LiteratureVDA volume Field Failure Analysis

Independent testing of your QM system for compliance with normative and man-ufacturer requirements such as VW Formula Q, MBST, BMW Supplier Manual, GM Groupsupply Independent, competent auditors are required to conduct internal system audits in accordance with IATF16949. Especially the evaluation of the compliance with customer requirements is a very complex task and requires a high competence of the auditor regarding these requirements.   Goal: Independent evaluation of the effectiveness of your QM system with compliance check with regard to the normative manufacturer requirements and references to improvement areas to increase the effectiveness and efficiency of your QM system. Good preparation for customer audits.   Content: The preparation and execution of the audit was based on the standardized procedure of ISO19011 and the supplements of IATF 16949 or the specific customer requirements   All tasks and the necessary scope will be agreed and defined with you before the offer is submitted. You will receive a final offer from us on the basis of the target price once we have clarified all the contents with you. Usual steps: Determination of the scope of the audit Identification of the OEM and their customer requirements Determination of the audit criteria Review of the existing QM system Description Initial measurement of the presentation Planning Audit execution Preparation of checklist for the audit On-site audit in your organization according to plan Assessment of the objective evidence Preparation of report Discussion of the results Discussion of possible areas for improvement and possible measures   The provider: MDQM is a freelance engineering office with Markus Dönni as owner. Markus Dönni has been working in the QM of the automotive industry for 25 years and has been running the engineering office since 2003. 400 audits worldwide have given him the opportunity to gain experience in auditing both within the organization and with its suppliers. As a certified AQMA auditor according to ISO9001, IATF 16949 1st/2nd party auditor, and certified VDA 6.3 3rd party auditor, he covers the entire QM audit spectrum. He has been working as an IATF or formerly ISO/TS auditor since 1999 and has been able to gain a lot of experience in this field, especially during his work within an OEM. Worldwide audits in various organizations from grease manufacturers to OEMs have given him a broad knowledge in the application and interpretation of standard requirements and customer demands. Audit language is German and English.